Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Refund and Returns Policy

At Noble Tape, customer satisfaction is our top priority. We stand behind the quality of our products and strive to ensure every order meets your expectations. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You may return products within 7 days of delivery if:

  • The product is damaged, defective, or incorrect.

  • You received a different item than what was ordered.

  • The product is unused and in its original packaging.

To initiate a return, please contact us at contact@nobletape.com with your order number, reason for return, and supporting photos (if applicable).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7–10 business days, and a credit will automatically be applied to your original method of payment or offered as store credit, based on your preference.

Non-Refundable Items

  • Custom printed tapes or personalized orders

  • Used or partially consumed rolls

  • Sale or clearance items

Exchanges

If you received a defective or damaged item, we will exchange it at no additional cost. Please report the issue within 48 hours of receiving your order.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrect.

  • In case of exchange due to our error, Noble Tape will cover the shipping costs.

Need Help?

For any questions related to returns or refunds, please contact our customer support:

  • Email: contact@nobletape.com

  • Phone/WhatsApp: 0300-7281464

  • Office Hours: Monday to Saturday, 9 AM – 6 PM

Noble Tape – Quality you can trust, service you can rely on.